Your Premier Shopping

Destination

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Watercrest Mall

Your Premier Shopping Destination

Welcome to Watercrest Mall, a vibrant regional shopping hub with over 130 stores and eateries designed to cater to every taste and need. Located in the heart of Waterfall, Durban, Watercrest Mall is more than just a shopping centre; it’s a warm, welcoming community that embodies the spirit of the Upper Highway area.

Spanning 44,000 square meters, Watercrest Mall offers easy access from Durban city centre – just a 30-minute drive away.

Anchored by top brands such as Woolworths, SuperSpar, Checkers, Shoprite, Sportsmans Warehouse, and Dischem, our mall also features a state-of-the-art Ster Kinekor cinema and a family-friendly food court, making it the perfect destination for shopping, dining, and entertainment. Managed by Growthpoint, Watercrest Mall celebrates the beauty and community of this unique corner of South Africa. Come and experience the ultimate in convenience, style, and family fun.

inside-watercrest-mall

OUR FACILITIES

GIFT CARDS

Watercrest Mall Gift Cards are available at the Watercrest Mall Information Desk.

1 – 31 Dec 2024 (next to Steers), In accordance with Trading Hours.
– Please bring along your ID
– No cash will be accepted, cards sales only

For any further enquries please contact reception on +27 31 763 1551.

In terms of FICA legislation and our Gift Card purchase process, you are required to present original proof of identity when you purchase a Gift Card over R250. The customer care consultants will scan your ID document or driver's licence using a scanning device situated at the customer care desk.

The Watercrest Gift Card works as a Mastercard and you can spend it at any shop in Watercrest Mall. Your gift card automatically keeps its balance so you’ll always know exactly how much you have left to spend. Balance enquiries can be made at the customer care desk.

Our Gift Card is intended for use within Watercrest Mall.  Should you choose to use your Gift Card outside of this mall, you will incur additional fees per transaction.

Should you wish to purchase Gift Cards for your company, please send an email to [email protected] with the following information:

  • 
The company name
  • The company's physical address
  • 
The company's VAT number
  • Quantity and denominations of cards required
  • Details of the person who will be collecting the vouchers from the mall including full name, contact number and ID number
  • 
An invoice will be issued to the company. Once payment has been received either via EFT or credit card (credit card holder needs to be present) we will arrange for the Gift Cards to be collected.

For any further enquries please contact reception on +27 31 763 1551.

gift-card
FAMILY FACILITIES
  • Family Bathrooms: Conveniently located on both Ground (G) and Lower Ground (LG) levels, equipped with child-friendly amenities.

  • Baby Feeding Rooms: Available on the G and LG levels, providing private and comfortable spaces for feeding and changing your baby.

  • Parent & Pram Parking: Designated parking spaces on all four parking levels, making access easy for families with young children.

Watercrest Mall is committed to creating a family-friendly shopping experience, ensuring convenience and comfort for all visitors.

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WHEELCHAIR ASSISTANCE

For your convenience, Watercrest branded wheelchairs are available at no charge. Simply approach any security personnel, and they will arrange for a wheelchair to be brought to you.

wheelchair-facility
24HR SECURITY

Your safety is our top priority at Watercrest Mall. We have dedicated 24-hour on-site security personnel who are highly trained to ensure a safe and secure environment for all our visitors. Our security team is equipped with the latest technology, including surveillance cameras and regular patrols throughout the mall, car parks, and common areas. Whether you’re shopping during the day or enjoying an evening out, you can feel confident knowing that Watercrest Mall is committed to providing a safe and welcoming experience around the clock.

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TRANSPORT FACILITIES
  • Uber & Bolt Drop-off and Collection Points: Located on the upper-level parking deck for easy access and convenience.

  • Taxi Facility: A full-fledged taxi rank is located on PA1, serving as a thoroughfare point for key areas including Embo, Molweni, Nqetho, Riverview, Waterfall, and more.

Watercrest Mall is committed to providing convenient transport options to ensure easy access for all visitors.

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FREE PARKING
  • Undercover Parking: Enjoy the convenience of sheltered parking at no cost.

  • Open Parking: Ample open-air parking spaces available for all visitors.

  • Disabled Parking: Designated disabled parking bays close to mall entrances for easy access.

  • Parent & Pram Parking: Specially marked parking spots on all levels for parents with young children and prams.

Watercrest Mall offers free parking options to make your shopping experience hassle-free and accessible.

parking-facility
PLUSH CAR WASH
  • Full-Service Car Wash: Located on P1 parking level, Plush Car Wash offers a comprehensive cleaning service for your vehicle.

  • Waterless Mobile Car Wash: For added convenience, choose the waterless mobile car wash service available on every level of the parking deck.

Enjoy a sparkling clean car while you shop at Watercrest Mall!

Click here for pricing and more information.

plush-car-wash
ELECTRIC VEHICLE CHARGING STATION
  • Location: The Electric Vehicle Charging Station is conveniently situated on the Lower Ground (LG) parking level, near Cash Crusaders.

  • Easy Access: Recharge your electric vehicle while you shop, dine, or enjoy your visit to Watercrest Mall.
electric-vehicle-charging
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